Email us
Tell us the restaurant's name and what happened. If it was a bad pick, tell us that too, it is the most useful thing we get.
Email us
Or copy the address: hello@pairme.wine
Privacy questions to privacy@pairme.wine. Restaurants and reps, house@pairme.wine.
Questions we get
Do I need an account?
No. Scan the code on your table and go. An account only exists so your taste follows you to the next restaurant.
Do I have to answer the questions?
No, and we mean it. Every one is skippable. Skip them all and you still get a real pick, we just describe it differently. Knowing you better only lets us pair to your taste rather than to the room's.
Can I order through PairMe?
No. We suggest, your server pours. We are not a retailer and we take no cut of what you drink.
Does a restaurant pay to be recommended?
No. We don't currently take payment from restaurants, distributors or brands to recommend a wine. A restaurant can move one of its own wines up among your options, and the price does not change because of it.
The wine you picked wasn't in the cellar.
Happens. Lists print faster than cellars empty. Tell us and we will fix that restaurant's list for the next person, which is usually you.
Is there a version for restaurants?
Yes, and it is free to start. Email house@pairme.wine and we will load your list and send you a code for the table.
What about beer, sake, cocktails, or nothing at all?
Wine first, the rest is coming. If you are not drinking tonight, say so and we will still pair your food from whatever the house pours.
Deleting your account
Settings, then Delete account, inside the app. Or email privacy@pairme.wine and we do it within thirty days. Everything goes, including your history.